Terms of service

Last Updated: 28 September 2026

Welcome to VivaaBoutique. By accessing or using our website https://vivaaboutique.com/ and purchasing products from our store, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. GENERAL TERMS

VivaaBoutique operates this online store to provide customers with fashion and clothing products.

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

We reserve the right to refuse service, cancel orders, or restrict access to our website where necessary and permitted by applicable law.

2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on our website are accurate.

However, the actual color of a product may vary slightly depending on your device or screen settings.

Product availability may change without prior notice.

We reserve the right to modify, update, or discontinue any product at any time.

3. PRICING

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct any pricing errors, inaccuracies, or omissions.

If an order has been placed with an incorrect price due to a technical or human error, we may contact you before processing the order.

4. ORDERS

When you place an order on our website, you agree to provide accurate and complete information, including your name, delivery address, phone number, and email address.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication methods.

An order confirmation does not necessarily guarantee that the order will be shipped. Orders may be cancelled in certain circumstances, including product availability issues, payment issues, incorrect pricing, or suspected fraudulent activity.

5. PAYMENT

We accept payment methods made available during checkout.

You agree to provide valid and accurate payment information when placing an order.

Orders may not be processed until the required payment has been successfully received or authorized.

6. SHIPPING AND DELIVERY

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery time displayed on our website.

Delivery times may vary depending on your location, shipping provider, weather conditions, public holidays, or other circumstances beyond our control.

VivaaBoutique is not responsible for delays caused by courier companies, incorrect addresses provided by customers, natural events, or other circumstances beyond our reasonable control.

7. RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

For return or refund requests, customers must follow the applicable return instructions and eligibility requirements.

8. CANCELLATION

Customers may request cancellation before the order has been shipped.

Once an order has been shipped, cancellation may no longer be possible.

If you receive a damaged, defective, or incorrect product, please contact us according to our Return & Refund Policy.

9. ACCOUNT INFORMATION

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.

You agree to provide accurate and updated information.

You are responsible for activities performed through your account.

10. INTELLECTUAL PROPERTY

All content available on the VivaaBoutique website, including but not limited to logos, brand names, images, photographs, graphics, text, product descriptions, designs, and website content, is owned by or licensed to VivaaBoutique unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without prior written permission.

11. PROHIBITED USE

You agree not to use our website:

• For any unlawful purpose.
• To violate any applicable law or regulation.
• To interfere with the security or operation of our website.
• To attempt to gain unauthorized access to our website or systems.
• To transmit harmful, fraudulent, or malicious content.
• To misuse our products, services, or website.

12. THIRD-PARTY SERVICES

Our website may use third-party services such as payment gateways, shipping providers, analytics services, social media platforms, or other service providers.

These third-party services may have their own terms and privacy policies.

VivaaBoutique is not responsible for the policies or practices of third-party services.

13. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

14. LIMITATION OF LIABILITY

To the extent permitted by applicable law, VivaaBoutique shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, delivery delays, third-party service failures, or incorrect information provided by customers.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective when they are posted on this page.

We recommend reviewing this page periodically to stay informed about any changes.

16. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

17. CONTACT US

If you have any questions about these Terms of Service, please contact us:

VivaaBoutique

Email: contact.vivaaboutique@gmail.com

WhatsApp: +91 7067598818

Website: https://vivaaboutique.com/

Thank you for shopping with VivaaBoutique!